Great service and great people. Quality is in their name and they take that seriously. We had them do a furnace and AC tune up (a great deal if you get the package) and they cleaned all out duct work. You could actually tell the difference just breathing the air!!! Thanks Quality heating and cooling!!!
Great staff and service. I just bought their service plan and Kirk was not only on time but he called ahead to make sure I was available. He was very professional and polite. I even had a few questions about my system and he was knowledgeable and very helpful with his advice (meaning he didn't try to "sell" me something. Just advised on what I could do.) I would absolutely recommend Quality and their staff!
My Wife and I were extremely pleased with the Customer Service, Professionalism, Knowledge, and Expertise provided by Jordan Van Cleave and his staff at Quality Heating and Cooling. I was very impressed they didn't try to sell me options and services that we didn't need and they were extremely thorough with explaining all of our options. They helped discover that our current system was not installed properly and in fact our current system was spreading fiberglass instillation into our children's rooms - - This is a major health hazard and health concern. We were pleased with products, services, and they got all of their work done in a timely manner. I was impressed with how their employees remained professional when on the job site alone and we would HIGHLY RECOMMEND QUALITY HEATING AND COOLING to anyone in the treasure Valley looking for Heating and Cooling needs.
I cannot say enough great things about Quality Heating and Cooling. I am renting and a property management company sent a very inferior company out to look at my air conditioner. He came twice and never looked inside the unit! I called Quality Heating and Cooling and they did an excellent job of diagnosing the problem and assisted me in getting the problem corrected. They were thorough, very helpful and had terrific customer service. The owner came out a second time to assist me and he was very generous with his time and expertise. They were prompt, polite and saved me from the sweltering heat. It was 95 degrees in my home and because of them I got immediate help. Quality is just what they are. This is the best service I have ever had in my 30 years of owning and renting homes.
We have been doing business with Quality Heating for so long that I can't remember when we started. The have serviced units at two different homes and two different rentals. Over the years they have replaced three water heaters and installed new heating units and two A/C units in the above mentioned residences. I am a loyal customer and would only switch companies if I didn't receive the service, quality units and professional installation I expect to receive for the cost quoted me. Obviously since I can't recall how long we have been doing business with Quality they have supplied all the above and more. Great professional people with quality products, a friendly can do attitude supplied with a smile and a guarantee one can depend on.