Reviews
“We have been doing business with Quality Heating for so long that I can’t remember when we started. The have serviced units at two different homes and two different rentals. Over the years they have replaced three water heaters and installed new heating units and two A/C units in the above mentioned residences. I am a loyal customer and would only switch companies if I didn’t receive the service, quality units and professional installation I expect to receive for the cost quoted me. Obviously since I can’t recall how long we have been doing business with Quality they have supplied all the above and more. Great professional people with quality products, a friendly can do attitude supplied with a smile and a guarantee one can depend on.”
— Dick
“Great service and great people. Quality is in their name and they take that seriously. We had them do a furnace and AC tune up (a great deal if you get the package) and they cleaned all out duct work. You could actually tell the difference just breathing the air!!! Thanks Quality heating and cooling!!!”
— Brady
“Our AC went out over the weekend, with it being near triple digits – it was HOT inside. We called Quality; they were out very quickly, we had a great technician, excellent help from the office team and we’re getting cooler again! Thank you Quality!!!”
— Danielle W.
“I cannot say enough great things about Quality Heating and Cooling. I am renting and a property management company sent a very inferior company out to look at my air conditioner. He came twice and never looked inside the unit! I called Quality Heating and Cooling and they did an excellent job of diagnosing the problem and assisted me in getting the problem corrected. They were thorough, very helpful and had terrific customer service. The owner came out a second time to assist me and he was very generous with his time and expertise. They were prompt, polite and saved me from the sweltering heat. It was 95 degrees in my home and because of them I got immediate help. Quality is just what they are. This is the best service I have ever had in my 30 years of owning and renting homes.”
— Cynthia
“Thanks & Many Thanks!! We are so pleased with the new furnace & air conditioner. We are so blessed to know “Quality” & the people & family associated with it. We are fortunate & grateful for all you & the staff do. A business of excellence in all ways.”
— Ron & Jean D.
“My Wife and I were extremely pleased with the Customer Service, Professionalism, Knowledge, and Expertise provided by Jordan Van Cleave and his staff at Quality Heating and Cooling. I was very impressed they didn’t try to sell me options and services that we didn’t need and they were extremely thorough with explaining all of our options. They helped discover that our current system was not installed properly and in fact our current system was spreading fiberglass insulation into our children’s rooms — This is a major health hazard and health concern. We were pleased with products, services, and they got all of their work done in a timely manner. I was impressed with how their employees remained professional when on the job site alone and we would HIGHLY RECOMMEND QUALITY HEATING AND COOLING to anyone in the Treasure Valley looking for Heating and Cooling needs.”
— Scott
“This is a trustable, reliable, and professional company. Our furnace finally went out after 21 years of service – with their sticker still on the faceplate. I called Friday (late night). First thing Saturday morning, I had the pleasure of speaking with Kevin who knew exactly what went wrong. I’m no expert with furnaces, but even I understood what he was talking about. Due to our first-impressions, we also asked about replacing our old setup (heat-pump was 21 years old and water heater was well beyond warranty). These guys completely installed a new furnace, coil, water heater, heat-pump, and thermostat within (no joke) two days. They also made sure we did not go without hot water.
As mentioned above, Kevin returned my call promptly the next day (Saturday). I ended up sending him pictures as some questions I couldn’t answer, and he was quick with being able to determine our furnace failure. We had options by end of day Saturday in terms of getting the furnace fixed and back to operating condition, or replacing it due to its age. Never once did we feel like we were being pushed into a sale or feel like we were being talked down to. This is a family owned business and everyone with the company is very friendly and professional. That small town feel is exactly what we felt and we felt like the company really recognized our needs and how we felt about being without heat.
Having a reliable furnace to get us through another 15 years or so was really important to us. We also wanted something reasonably affordable and installed by licensed and reputable installers. We also wanted to know we could count on Quality Heating and Cooling down the road should the unexpected happen or if we want to add things like a humidifier. Kevin is a vet with this kind of thing (and Aaron is a rock star!) with determining our equipment failure and appropriate resolution, providing multiple options on compatible products, and explaining in in a way that’s understandable (technical jargon as it’s place, and they explained everything clearly to us).
We wish we could give them more than 5 stars, so we’ll instead state that we rate them A+. They were very professional (excellent), they were fast at executing and installing after we made our decision (they installed a new furnace, coil, water heater, and heat-pump in TWO days!), excellent product offerings (superior performance and efficiency), and reputable (BBB reports A+ Rating).
Both Kevin and Aaron are seasoned individuals. I could tell they care about their work and doing not a great job – but a superior job. I could not imagine a scenario where anyone would be disappointed or frustrated with these guys – if you need a company you can trust, depend on, and want that family-oriented friendlies and professionalism, I can definitely attest they did all of that and then some with our family.
Thank you Quality Heating and Air Conditioning for your amazing work!”
— Doug S.
“We were happy with the recent installation of a furnace in our rental property by Quality Heating.”
— Mildred T.
“Very pleased with the service and the new furnace that was installed. It keeps us warm and efficient in our home. Thank you for all your hard work in helping us get a new furnace.”
— Susan P.
Need HVAC Service?
Contact the experts at Quality Heating & Cooling
Call us at 208-377-3555!